Monday, September 16, 2019

What Changed?


This WSJ article (Sept. 2019) reports that Boeing has changed its organizational chart in response to the crashes of its 737 MAX. Here are my questions.

  1. Did the change move decision rights?
  2. Did the change affect information flows?
  3. Did the change affect incentives?
  4. Did the change affect the extent to which the company is centralized?
  5. Did the change alter the extent to which the firm is organized around functions or products?

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